The success of an organisation depends a great deal on those in the
management position to lead their team members towards achieving the
business goals of the company.
manager has an important role to play to lead team in ensuring that
an optimum level of quality and productivity is achieved.
This Leadership Skills module has been put
together to help managers and executives enhance their skills in
leading the workers so they can carry out their roles and
responsibilities more efficiently and effectively.
The main focus is understanding the basic
concept of leadership and the functions of management in the
organisation, the skills of leading and developing the human capital
under their care effectively.
A mix of theory and practical examples are
employed in the programme through active learning activities to help
participants apply what they learn back in the work place.
emphasize on the roles, duties, responsibility and accountability of
enhance the necessary leadership skill to function as managers and
lead more effectively
various leadership styles and issues in leadership
identify the factors that affect work performance of team members
achieve better results through good teamwork
build up an environment of teamwork among the managers and team
members to align them to a company objective
THE MANAGER AND THE ORGANISATION
and functions of management
responsibilities of managers
DEVELOPING LEADERSHIP STYLE
Leadership and management
authority and leadership
Leadership style profile
and Theory Y
“Boss” and the leader
characteristics of effective leaders – EQ and SQ
Transactional and Transformational Leaders
COMMUNICATION AND INTERPERSONAL SKILLS
passive and agressive communication style
UNDERSTANDING TEAM MEMBERS’ MOTIVATION
What’s in it for them?
What’s in it for the company?
“Customer Is No. 1”
“Process Thinking” and “Process Mapping”
BUILDING A SUPPORTIVE WORKING ENVIRONMENT
a winning team
“experiential learning” and “learner-centred” approach is used
throughout the program including interactive lectures, individual
diagnostic assessments, role plays, group discussions, team
activities, and case studies.
WHO SHOULD ATTEND
and executives who are involved in leading their work teams in
achieving company or organisational objectives and contributing
towards its efficiency and effectiveness.